Refund & Cancellation Policy
Last Updated: January 2026
1. Cancellation Policy
You may cancel your order within 24 hours of placing it, provided that the order has not yet been shipped or the service has not yet commenced. To cancel an order, please contact our support team immediately.
2. Refund Policy
We strive to ensure your satisfaction with our products and services. However, if you are not satisfied, our refund policy is as follows:
- Physical Products: Returns are accepted within 7 days of delivery if the product is defective or damaged. The item must be unused and in its original packaging.
- Digital Products/Services: Due to the nature of digital goods and services, refunds are generally not provided once the service has been delivered or the product downloaded, unless there is a technical issue that we cannot resolve.
3. Processing Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
4. Contact Us
For any questions regarding refunds or cancellations, please contact us at:
Email: contact@kruski.in
Phone: +91 9909701854